Making a Difference in Health Care: Patient Safety, a Global Issue with National and International Solutions

MLA Course
Listing Archived: Wednesday, December 31, 1969

Primary contact information...
Nat'l Network of Libraries of Medicine Greater Midwest Region
1750 W. Polk St., M/C 763
Chicago IL , 60612
United States
Holly Burt is the primary contact.
Phone: 312-996-2464
Resource URL:
Region: All

Description: This interactive seminar focuses on ways librarians can become more involved in patient safety programs and activities within their institutions and organizations and can provide appropriate resources for health professionals, researchers, administration and staff, and for patients and families. Topics include the international breadth of this subject; understanding definitions and issues related to medical error; locating where patient safety practices and contacts exist within an institution; identifying focused resources; and the librarian as a patient and health care advocate. These four hours of lecture, discussion and brainstorming will help librarians in all fields become effective agents for improving health care in their institutions and our world.

Experience Level: Beginning
CE Contact Hours: 4
Professional Competencies: Health Sciences Environment and Information Policies, Leadership and Management
Subject: Consumer Health, Electronic Resources, Evidence Based Health Care, Outreach/Advocacy, Reference Resources & Services
Course Type: Face to Face, RML Offerings

Educational Objective: 1) Understand the historical movement and impact of patient safety; 2) Describe definitions related to patient safety and recognize systems of potential error within and among institutions; 3) Locate and be able to use resources available for administrators, researchers, health professionals, and patients and families; and 4) Formulate methods for the library to effectively participate in patient safety and related programs to improve the health care of our world.


Introduction; our patient safety connections (15 minutes)
Part I - Patient Safety Overview
Lecture (60 minutes)
*Brief history: From Hippocrates (400 BCE) to the establishment of medical libraries and medical ethics and standards in the UK and US (1600-1900), to patient safety publications in Japan and the US (2000), to the explosion of national and international patient safety agencies, coalitions, institutions, programs and societies (e.g. WHO, NPSA-UK, DSP-Denmark, CPSI-Canada) 
*Current definitions and standards in patient safety (e.g. NLM MeSH, WHO)
*Exploring patient safety: a systems approach to examining patient safety events in health care; the safety culture

Small group break-out (30 minutes) 
*Discussion: where do you find patient safety in your institution or personal experience? 
*Group sharing and summary
Break (15 minutes)

Part II - Addressing Patient Safety
Lecture (60 minutes)
*Consumer outreach: national and multinational resources (e.g. AHRQ, CPSI)
*Education: conferences, courses, international campaigns (e.g. WHO)
*Key laws and legislation (e.g. UK: Medical Act of 1858, NPSA Regulations 2001; US: PSQIA 2005, ARRA 2009, ACA 2010): where to access legal resources; reporting agencies and outcomes databases; EHR/PHR

Group discussion (30 minutes): materials we can provide before, during and after a patient safety event to different groups; handout on resources
Brainstorming/Discussion (20 minutes): advocacy opportunities - what are you/we doing for patient safety and where can you/we reach out? 
Conclusion (10 minutes):  summary and evaluation.

Need for This Course: This importance of patient safety is witnessed by the increasing number of international organizations and campaigns, as well as the explosion of website resources, that are addressing this issue. This course focuses specifically on librarians meeting the complex and comprehensive information needs of administrators, researchers, health professionals, and patients and families. Additionally, this class will help librarians find ways of participating in existing patient safety programs, identify new programs that may be created, and support - even partner - with other individuals and organizations involved in patient safety.

The instructional methods used include Lecture, Slides, Discussion, Brainstorming, and Sharing/Self-disclosure.

Participant Materials: Handouts

Facility Requirements: Projection capability, PowerPoint software, flip chart recommended for discussion, optional internet connection.

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